Privacy Policy

Effective Date: 03/08/2023

Your privacy is important to Grosvenor House ("we," "us," or "our"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website ("Site"). By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when contacting us or using our services.
1.2 Usage Data: We may collect information about how you interact with the Site, including your IP address, browser type, pages visited, and other usage data. This information is collected automatically through cookies and similar technologies.

2. Use of Collected Information

2.1 We use the collected information to provide, maintain, and improve our services, respond to your inquiries, and communicate with you.
2.2 We may use your email address to send you updates, newsletters, and promotional materials related to our services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email.

2.3 We do not sell, rent, or lease your personal information to third parties.

3. Cookies and Tracking Technologies

3.1 We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that a website or its service provider transfers to your device's hard drive through your web browser. These technologies enable us to recognize your browser and capture certain information.

3.2 You can modify your browser settings to decline cookies or to notify you when a cookie is being sent. However, please note that some features of the Site may not function properly if cookies are disabled.

4. Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2 Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.


5. Third-Party Links

5.1 Our Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices.

6. Children's Privacy

6.1 Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

7. Changes to this Privacy Policy

7.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.


8. Contact Us

8.1 If you have any questions about this Privacy Policy, please contact us. By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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