Latest Newsletter from Grosvenor House

Dear Valued Clients,

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My sincere apologies for the delay in getting this newsletter out to you. We've been incredibly busy

recently, and a lot of exciting developments have been unfolding here at Grosvenor House!

Firstly, a huge thank you to all of you wonderful clients. We genuinely have a team dedicated to

helping you, and your regular feedback and consistent referrals of new clients are deeply

appreciated!

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Our Growth and Dedication to Client Care

Over the past 12-18 months, our business has grown significantly. Our service proposition,

centered on clear communication and a desire to speak with our clients, continues to set us apart

from competitors who seem to be increasingly distant from their clients.

More clients mean more people, and the Grosvenor House team has expanded to the point where

we're even having another office re-jig to comfortably fit everyone in!

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Meet Your Grosvenor House Team

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To ensure you know who to contact, here's a quick reintroduction to our team:

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● Sarah Locke - sarah@ghpl.co.uk

Sarah handles year-end reminder letters and essential onboarding items like ID verification.

She manages the administrative side of the office and is your first point of contact if you're

unsure where to direct your query. Sarah has developed systems and brought organisation

to our business which we are very grateful for.

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● Claire Whittaker - claire@ghpl.co.uk

Claire has returned from maternity leave after welcoming little Denis last year. Many of you

will remember Claire from her previous full-time role; she now supports the directors and

team with her usual helpful approach, albeit with slightly fewer hours.

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● Kim Matthews - kim@ghpl.co.uk

Kim has been an invaluable member of the team for many years. She continues to be our

Xero trainer, manages VAT and bookkeeping work, and adeptly fills any necessary gaps.

Many clients have found her incredibly helpful with migrating to Xero due to her practical

approach.

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● Siobhan Kelly - siobhan@ghpl.co.uk

Siobhan joined us last year, just in time for the traditionally quieter January period! She has

integrated brilliantly with the team, and we all feel like she's been here much longer.

Siobhan is a kind and helpful person who will always strive to solve a problem for a client if

she can.

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● Murray Thorn - Murray@ghpl.co.uk

Murray continues to be our 'Mr Payroll.' He handles all payroll processing, payslip provision,

and the filing of payrolls and P11Ds you require. I've known and worked with Murray for

over 20 years and have never known him to miss a payroll deadline, which speaks

volumes!

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● Jen Thomson - jen@ghpl.co.uk

Jen has been with us for just over a year now and has been, quite honestly, a revelation.

She has helped maintain Dan and my sanity by hitting the ground running, working with us

to improve systems, and ultimately taking on the baton of client care and management. We

feel very fortunate to have found her. Jen has already taken on a more senior role in the

business, and many of you will have already met her.

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● Tim Brown - tim@ghpl.co.uk

Yes, I'm still here! I'm enjoying working with my clients and helping to find solutions more

than ever. Many clients come to us needing significant help re-mapping their systems and

seeking solutions that my experience is well-suited to provide, so they might need me for a

few more years yet!

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● Dan Whittaker - dan@ghpl.co.uk

And so is Dan! Dan is my fellow director, and together we have built the business on the

foundation of proper, straightforward, honest advice. Dan has developed strong

relationships with many of you, and we share an ethos of looking after our clients and

providing helpful solutions.

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Following this period of massive growth, we believe we have assembled a team perfectly

positioned to look after your needs. As we approach our busy period, we are looking to recruit

again, but we are fiercely protective of our approach to client care, and this will always feature

heavily in our recruitment policy.

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Upcoming Changes and Important Reminders

Here's a quick note on some important items coming your way over the next year or so:

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Year-End Reminder Letters

You will have been receiving these communications around your year-end date. These are purely

to help you remember to consider stock takes, monies due but not yet invoiced, and accrued

expenses. It's simply much easier for you to address these matters at the time, rather than six

months later!

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Early Tax Return Submissions

We have also encouraged as many of you as possible to send your tax return information early to

avoid a last-minute scramble. Although the deadline is January, we can actually file personal tax

returns from April in any given tax year. There's no reason not to get these done promptly, and it

will help you understand your tax liabilities sooner rather than later. We often find that getting it

done earlier can even help reduce your July payment.

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Making Tax Digital (MTD) Update

Just in case 'MTD' is on your radar – don't worry, it's on ours too! Very simply put, this is being

introduced from April 2026 for self-employed individuals and landlords with £50,000+ income. We

will monitor each tax return we file this year and let you know if you are likely to be affected.

Companies House Biometric ID Verification

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There's also a new requirement coming from Companies House – I'm convinced they add a little

tweak every year! Following the introduction of the corporate company email address requirement

(which we've set up for any clients who needed one), they now wish to move to biometric ID

verification. A couple of clients have already used this and found it to be relatively straightforward,

but please do let us know if you encounter any issues.

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I think that's more than enough for now, but hopefully, one of the team members above will prompt

me to send out a newsletter more regularly. Next time, I'll even add a piece from my Grandpa's

book, as I know that's what you all really want!

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Best regards, and thank you as ever for all your support

Tim

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